Date of last update<\/p>\n\n\n\n
These terms and conditions govern sales by the company O sarouel street Abdullah bin al dimali 12 e<\/p>\n\n\n\n
42314 Madinah <\/p>\n\n\n\n
The prices of our products are indicated in euros, inclusive of all taxes (VAT and other taxes applicable on the date of the order), unless otherwise specified, and excluding processing and shipping costs. In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the company. Manager<\/strong>. You will be responsible for these and they fall under your sole responsibility, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to check with your local authorities about these aspects. All orders, regardless of their origin, are payable in euros. The company Manager<\/strong> reserves the right to modify its prices at any time, but the product will be invoiced based on the price in effect at the time the order is confirmed and subject to availability. The products remain the property of the company. Manager<\/strong> until full payment has been received. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.<\/p>\n\n\n\n The User can view the various Products offered for sale by O Sarouel on its Website. If the User wishes to place an order, they will select the various Products they are interested in and indicate their interest by clicking on the \u00abshopping cart\u00bb icon. To order the Products they have selected, after clicking on \u201cProceed to payment,\u201d all Users must identify themselves by entering their email address and the password they chose when creating their account, or, if this is their first order, by clicking on \u00abCreate an account.\u00bb In the latter case, the User must accurately complete the form provided, including the information necessary for identification, such as their last name, first name, and mailing address. In addition, the User must provide their email address and a password of their choice, which will be personal and confidential and will be required to identify themselves on the Site in the future. To take advantage of a commercial offer addressed to them, Users must enter and validate their \u201dpromo code\u201c in the designated field on the payment page.<\/p>\n\n\n\n After reviewing the status of their order, and once all the requested information has been completed by the User, a summary of this information and the order will appear, and the User must choose the payment method they wish to use to confirm their order. It is specified that when making an immediate payment by credit card, the transaction is secured by SSL (Secure Socket Layer) encryption in order to protect all data related to the means of payment, and that at no time will the User's banking data be transmitted to the computer system of https:\/\/www.o-sarouel.com. A summary of the order will be displayed once the order has been confirmed. You can track your orders from the \u00abLog in\u00bb menu. By confirming your order, you agree to pay the price indicated. Payment for your purchases is made by credit card using a secure system. Your card will only be charged when your order is shipped. In the event of split deliveries, only the products shipped will be charged.<\/p>\n\n\n\n The Customer has a right of return within fourteen (14) days of receiving their entire order to withdraw without necessarily giving a reason. In the event of a return request, the products will only be exchanged or a credit note will be issued to the customer. In the event of withdrawal by the Customer, https:\/\/www.o-sarouel.com will refund the payments received from the Customer and, in any event, no later than fourteen (14) days from the day on which https:\/\/www.o-sarouel.com is informed of the Customer's decision to withdraw. The Customer must return the Products no later than fourteen (14) days after communicating their decision to withdraw. Due to numerous problems, in the event of a return, refunds will only be made in the form of a credit note and on condition that the product is packaged as you received it (in a condition suitable for resale). Products are delivered to the delivery address specified during the ordering process, within the time frame indicated on the order confirmation page. In the event of a delay in shipment, you will receive an email informing you of any potential impact on the delivery time frame that was indicated to you. In accordance with legal provisions, in the event of a delay in delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If, in the meantime, you receive the product, we will refund it and the shipping costs under the terms of Article L 138-3 of the Consumer Code. In the case of deliveries by a carrier, the company Manager<\/strong> cannot be held liable for late delivery due exclusively to the customer's unavailability after several attempts to arrange an appointment.<\/p>\n\n\n\n All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as provided for in Articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded. All complaints, requests for exchange, or refunds must be made within 30 days of delivery. Products must be returned to us in the condition in which you received them, with all components (accessories, packaging, instructions, etc.). Shipping costs will be refunded based on the invoiced rate and return costs will be refunded upon presentation of supporting documents. The provisions of this Article do not prevent you from exercising your right of withdrawal as provided for in Article 6.<\/p>\n\n\n\n The products offered comply with current French legislation. The company's responsibility Manager<\/strong> cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities regarding the possibilities of importing or using the products or services you intend to order. Furthermore, the company Manager<\/strong> shall not be held liable for any damage resulting from misuse of the purchased product. Finally, the company's liability Manager<\/strong> shall not be held liable for any inconvenience or damage inherent in the use of the Internet, including service interruption, external intrusion, or the presence of computer viruses.<\/p>\n\n\n\n The language of this contract is French. These terms and conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.<\/p>\n\n\n\n All elements of the O Sarouel website are and remain the exclusive intellectual property of the company. Manager<\/strong>. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual, or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the company. Manager<\/strong>. Article 13 \u2013 Personal data The company Manager<\/strong> reserves the right to collect personal information and data about you. This information is necessary for managing your order and improving the services and information we send you. It may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment. This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose personal information and data concerning you, directly on the website.<\/p>\n\n\n\n The company Manager<\/strong> will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The company's computerized records Manager<\/strong> shall be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.<\/p>","protected":false},"excerpt":{"rendered":" Conditions g\u00e9n\u00e9rales de vente des produits vendus sur O Sarouel Date de derni\u00e8re mise \u00e0 jour Article 1 \u2013 Objet Les pr\u00e9sentes conditions r\u00e9gissent les ventes par la soci\u00e9t\u00e9 O sarouel street Abdullah bin al dimali 12 e 42314 Madinah Article 2 \u2013 Prix Les prix de nos produits sont indiqu\u00e9s en euros toutes taxes […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-458","page","type-page","status-publish","hentry"],"yoast_head":"\nArticle 3 \u2013 REGISTRATION AND ORDER CONFIRMATION<\/h2>\n\n\n\n
3.1 Navigation within the Site<\/h3>\n\n\n\n
The User may freely browse the various pages of the Website without being bound by any order.<\/p>\n\n\n\n3.2 Order registration<\/h3>\n\n\n\n
At any time, the User may:<\/p>\n\n\n\n\n
The User is informed and accepts that entering these two identifiers constitutes proof of their identity and indicates their consent.
Once the User has been identified, they must confirm the delivery address, after which an order form will appear on the screen summarizing: the type, quantity, and price of the Products selected by the User, as well as the total amount of the order, shipping costs, delivery time, the User's contact details, and the delivery address for the Products.<\/p>\n\n\n\nCommercial offers<\/h5>\n\n\n\n
3.3 Final confirmation of the order and payment<\/h3>\n\n\n\n
Orders are payable in:<\/p>\n\n\n\n\n
As soon as the payment is confirmed, the order is registered. The User becomes a Customer. The order form will be recorded in the computer records of https:\/\/www.o-sarouel.com and will be considered as proof of the contractual relationship between the Parties.
The Customer has the right to cancel and receive a refund within fourteen (14) business days from the date of receipt of the Products by the Customer.<\/p>\n\n\n\n3.4 Order confirmation<\/h3>\n\n\n\n
This confirmation will include all the elements constituting the contract between the Parties.
This order summary will also be emailed to the Customer within minutes of their purchase.
The Customer will then be able to access the \u201corder tracking\u201d feature by clicking on \u201cLog in\u201d and entering their email address and password.<\/p>\n\n\n\n3.5 Modifying an order<\/h3>\n\n\n\n
To modify an order, you must cancel the order, return it to the shopping cart, and then correct it as desired before confirming it.
Modifying or canceling an order is only possible when its status is \u00abRegistered.\u00bb.
An order with a status of \u00abin preparation\u00bb or \u00abshipped\u00bb can no longer be modified.<\/p>\n\n\n\nArticle 4 \u2013 Payment<\/h2>\n\n\n\n
Article 5 \u2013 RETURNS \u2013 REFUNDS AND RIGHT OF WITHDRAWAL<\/h2>\n\n\n\n
Conditions of withdrawal<\/h3>\n\n\n\n
To exercise the right of withdrawal, the customer must notify their decision to withdraw from their order by means of an unambiguous statement specifying their first and last name, email address, postal address, order number, and order date:<\/p>\n\n\n\n\n
Reimbursement<\/h3>\n\n\n\n
In the event of the Customer withdrawing from the entire order, https:\/\/www.o-sarouel.com will refund all payments received from the Customer for that order.
In the event of withdrawal by the Customer of part of the Products in the order, https:\/\/www.o-sarouel.com will refund the amount of the returned Products. The product must be returned to the above address (return shipping costs are the responsibility of the customer).
The refund will be made using the same payment method that the Customer used for their order or by bank transfer. The product must be returned in perfect condition with its original packaging and label. If any of the above conditions are not met, we will not be able to process your refund request.
https:\/\/www.o-sarouel.com may defer this refund until it has received and checked the Products.<\/p>\n\n\n\nProduct returns<\/h3>\n\n\n\n
Returned products must be unopened, complete, and undamaged.<\/p>\n\n\n\n
Return packages must be sent to the following address:
The Customer shall bear the costs of returning the entire order or the Products.<\/p>\n\n\n\nArticle 6 \u2013 Delivery<\/h2>\n\n\n\n
Article 7 \u2013 Warranty<\/h2>\n\n\n\n
Article 8 \u2013 Liability<\/h2>\n\n\n\n
Article 9 \u2013 Applicable law in the event of disputes<\/h2>\n\n\n\n
Article 10 \u2013 Intellectual Property<\/h2>\n\n\n\n
Article 11 \u2013 Archiving Evidence<\/h2>\n\n\n\n